You are permitted to return products purchased from
www.gujaratfoodschem.com, subject to valid reasons accepted by the customer service team. A refund may be obtained for products purchased, subject to certain conditions. You may cancel orders for products purchased by you before the order ships out. While the Company makes best efforts to ensure returns, refunds and cancellations are available, certain restrictions apply to meet business, legal and contractual obligations.
• You receive a damaged, expired, faulty or defective product.
• You receive a product that is different from what you ordered.
• Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
• The products must be returned in the original condition in which they were received, along with the original invoice.
• Products must be in their original form and packaging.
• Brand packaging should be intact.
• Replacement of a product will be subject to availability of the product.
• To raise a refund / return claim, please send an email to info@gujaratfoodchem.com
with product name, order ID, images, Batch ID, and description within 3 days of receipt.
• Once we receive the product, we will inspect it and notify you via email.
• If you paid by net banking / credit card / debit card, refund will be initiated within 5 working days of approval and credited within 14 working days (or as per Payment Gateway / Bank timelines).
• If you paid by Cash on Delivery (COD), kindly share your bank details (statement / cancelled cheque / passbook copy). Refund will be processed within 3 working days of approval.
• Check your bank account again.
• Contact your credit card company — it may take some time before your refund reflects.
• Contact your bank — there is often some processing delay.Gujarat General Food Chem Pvt. Ltd. is the distributor and manufacturer.
